What we do
This is the big one. We send legal notices to website owners, hosts, and search engines to let them know that they’re messing up by serving your pirated content. When they don’t fall in line, we escalate as necessary.
Search & destroy
On the Managed plan, we hit the high seas of the internet, searching high and low for pirated copies of your content. We don’t do any searching on the Basic plan, but we’ll still Hulk smash the links you send us.
This is where a lot of creators get frustrated. Some sites don’t provide contact information, so it can be difficult to figure out who should receive the takedown notice. During reconnaissance, we review the sites hosting your content to locate the standard contact information (usually an email address or web form). When that’s not available, we review DNS registration records to find the website host and bypass the operator.
It’s possible to accidentally takedown your own content (oops). So we manage an Allow List for every client. This lets us double-check to prevent friendly fire.
Websites can be difficult to work with. Sometimes, they don’t provide contact information. Sometimes, they list inaccurate contact information. Sometimes, they don’t respond. Sometimes, they just try to make it difficult by asking for all kinds of extra information: the full legal name, address, and phone number of the person requesting the takedown (we use our details instead of yours, which is one reason you might not want to do this yourself), proof that you own the content, proof that we’re legally authorized to represent you, links to the original content, and so on. Some of them will straight-up tease us for sending them notices (looking at you, Pirate Bay). While we admire their confidence, that does hurt our feels a little. Anyway, you probably don’t want to deal with all that, so we handle escalations for you.
We send you a monthly progress report so you don’t have to wonder what we’ve been up to.
Why you shouldn't do it yourself
Some hosts will send your legal name and contact information to the pirate.
Takedown requests are legal notices and carry liability, including the risk of perjury.
Some sites are hard to reach, unresponsive, or uncooperative.
Basically, the whole thing is a pain in the ass.
You have other things to do. We don’t.